We remind you of some reasons to carry out the self-reading
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Accurate billing
Self-reading allows you to provide accurate data on energy consumption. This allows us to calculate your bill more precisely, avoiding rough estimates that could lead to incorrect billing.
![](https://www.audaxrenewables.it/wp-content/uploads/2023/07/AUDAX-ICON-MandaFactura-1-1.png)
Consumption control
Carrying out a self-reading allows you to keep your energy consumption under control. You can monitor your monthly consumption more closely and take steps to optimize your home's energy efficiency.
![](https://www.audaxrenewables.it/wp-content/uploads/2023/07/AUDAX-ICON-CheckOK-V-Visto-1.png)
Transparency and trust
Self-reading promotes greater transparency in the billing process. You can personally check your consumption and have greater confidence in calculating your bills.
Audax Renewables provides a self-reading service active only on the last five days of each month.
You can communicate the data using one of the following methods:
![](https://www.audaxrenewables.it/wp-content/uploads/2023/07/AUDAX-ICON-Sin-sorpresas-1.png)
to. via the AUTOMATIC SELF READING SERVICE:
by calling the number 011.9653739 during the designated period, from Monday to Friday from 08:00 to 20:00 (excluding national holidays), and typing the appropriate key from the speaker tree, you can enter your natural gas self-reading and/or electricity by following the instructions in the guide voice.
![](https://www.audaxrenewables.it/wp-content/uploads/2023/07/AUDAX-ICON-Llamanos-1.png)
b. via the CUSTOMER AREA and the APP:
it is possible to enter the readings independently, during the period set up in the new My Audax Customer Area or on the My Audax App, available for iOS and Android.
![](https://www.audaxrenewables.it/wp-content/uploads/2023/07/AUDAX-ICON-TeLlamamos-1.png)
c. via a CUSTOMER SERVICE OPERATOR:
by calling Customer Service during the designated period on the landline number 011.9653739 active from Monday to Friday from 08:00 to 20:00 (excluding national holidays), or on the toll-free number 800.595.455 active from Monday to Friday from 08:00 to 20:00 :00 (excluding national holidays), you can communicate your readings directly to an operator.
We strongly encourage you to self-read regularly to enjoy the benefits listed above. If you have any questions or need assistance during the process, our customer service team will be happy to help you