Active resilience, antidote to the difficult international situation

by Francesco CALABRETTA

Cluster Leader Hungary and Italy - Audax Renewables

* The article is taken from the Audax Renewables eBook Change starts from energy. 5 themes for a changing world downloadable for free in the version pdf.

We don't know how the years that have just passed - 2020-2022 - will be considered by those who, in the future, will have the task of reading and giving a critical interpretation of what happened, perhaps finding a specific name for the era we are living in. Without a doubt, it was an exceptional period, with the Covid-19 pandemic as a common thread capable of modifying, sometimes temporarily and sometimes forever, what we have known up to now. And the great social and economic uncertainty generated in this period, just when it seemed to be being resolved, has found new life, this time in the consequences of Russian military aggression in Ukraine.

Already in the ebook published a year ago, we had reflected on the importance of having a "resilient" attitude. Today, we confirm what was said. Resilience, in fact, has the advantage of giving full consistency to that very human ability to know how to face negative and critical events or periods, through not so much a firm and intransigent opposition, but a flexible attitude and dynamic adaptation that leads to knowing how to reorganize and finding balance following adversity, having the opportunity to emerge, if possible, strengthened. But not only. It is also a way of looking at the future with optimistic rationality, fearlessly focusing on growth without upsetting the plans already decided.

A choice that is proving to be a winning one for us at Audax Renewables Italia. And this not only in terms of economic results, which also say a lot: the turnover reached 169 million euros (in 2021 it was 90 million) and the ebitda went from 1.9 million to 5.2 million, for a number of customers grew to 40 thousand units with a particular diffusion in the production sectors (from small businesses to SMEs up to industry). But also for having bet on growth starting from those who "make the company" every day, filling it and giving it life with their presence, their time and therefore their work. During this difficult period the Audax team has increased both in terms of employees and external collaborators and consultants. Furthermore, under the pressure of the changed working methods imposed by the pandemic, the space in which to meet was also rethought, hence the decision to move to a more comfortable, dynamic, open place, a place in which one can work according to smart logic , flexible and no longer just “office centric” as happened in the past. Thus, after the inauguration of the new and larger headquarters in Milan, an important change is also expected for the one in Turin.

Added to this was in-depth work on the design and implementation of customer services. A notable organizational effort for an expanding company like Audax Italia which has seen the introduction of advanced customer care and customer management systems, for an increasingly close and immediate relationship with those who have chosen us.

We believe that only by continuing on this resilient - and courageous - path will it be possible to overcome this long critical period.