Practical advice

All the following procedures can be requested from Audax Renewables, using the appropriate forms on the website or by contacting customer service:

  • Power modification
  • Counter movement
  • Check counter
  • Deactivation of supply

NB For the correct processing of the aforementioned procedures, the Customer must attach a front/back copy of the tax code and a valid identity document to the form.

To pay your bills conveniently, you can choose bank or postal direct debit: the invoice will be automatically debited from your account on the exact day it is due, without the risk of incurring delays. Activating direct debit is very simple:

  • By accessing your MY AUDAX Customer Area
  • By downloading the form from our site, filling it in with your data and returning it signed, together with a copy of the front and back of an identity document

Calling us from Monday to Friday from 08:00 to 20:00 on the Customer Service number 800.595.455

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